The reason this is extremely important to me, is because I once suffered from SUD myself.  I am living in recovery and have been sober for over eleven years now.  I tackle these issues one day at a time.  The question I ask myself every morning is this ‘What am I doing on a daily basis, to prevent me from thinking about picking up a drink?’  Being in long term recovery, it’s easy to lose gratitude, as gratitude is a funny thing.  Twelve years ago, I was living on the top bunk of a sober house, unemployable, undatable, and I had less than nothing.  The only thing I had to do was not drink.  I often think that I was happier with less.  But now, after eleven years of going to AA meetings, sponsoring guys, speaking at rehabs, detoxes, hospitals, and doing everything that is required to stay sober, I am now able to help others, as many as possible.  I get to help families with their loved ones, I get to go to symposiums and conferences, to network and build relationships at a very high level.  I get to work with other rehabs with all of us working toward the same goal.  To save lives.  This is why my profession is beyond important to me.  
          I have noticed a specific problem throughout my experiences being part of this growth department team.  To be specific, our growth department team consists of about five of us.  We all wear many hats, and everyone does everything.  There is no delegation, or any sort of system for our tasks.  We all do our best communicating with each other, but we can, and NEED to do better.  We are also in the process of changing our system, our CRM.  This is where all of our clients’ information is held, and who they are assigned to.  Meaning one of us can be talking to someones parent, and if the system is not updated or assigned to one of us, it makes us look unprofessional when more than one of us contact them.  It’s a bad look.  
           I work at a drug and alcohol rehab facility, and we offer Intensive Outpatient (IOP), therapy, psychiatry, and we have a transitional living house for for young male adults, I call them - ‘The failure to launch kids’.  This is all offered to people suffering from substance abuse disorder (SUD) and mental health issues.  Most of them are dual diagnosed, as they go hand in hand.  
          The research I have been conducting, and looking into has shown me some specific solutions to our problems, to achieve our goal.  One resource talks about the importance of delegating specific goals and tasks on a daily, or weekly basis.  I will try to have this implemented within our team.  Maybe a quick morning call, or a weekly call to talk about our game plan.  
           Another resource talks about each member of the team performing one, or two tasks, to work toward the specific goal for the day, or for the week.  Another source talks about the importance of communicating, as often as it takes.  As long as we are in communication with each other with what we are doing daily, weekly, there should be little or no errors.  
           By implementing all of these tactics, I believe we will be on our way to achieving our goal, which is running  a smooth operation, within our growth department team.